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Credit Card Zip Code Doesn’t Match

The reason your address didn't match might be due to having a 9-digit zip code on file with MSR, but the bank likely has a 5-digit zip code on file for you. The response they sent back to us indicated that your street address and security code matched, but not your zip code.

Try changing your zip code to only 5 digits on the payment screen (or in your profile: My Account tab >> Edit My Information).

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