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Help for Event Organizers

As an organizer, you have a full suite of tools at your disposal to collect and manage online registrations. We have documented each feature below with descriptions, intended usage scenarios, tips and tricks as well as video screencasts to aid you in getting the most out of the system. Feel free to browse or search above:

Key Concepts

READ FIRST - before you get started as an organizer, you must understand these three concepts unique to MotorsportReg.com!

1. Segments
2. Assignments
3. Status and Workflow

And watch our new organizer training videos!

Club Profile

Global setup is contained under the Club Profile option in the top navigation. Here you'll configure general contact information, account options and so forth. Most organizations set these up when first getting started and then periodically review them for changes.

• Contact Information
• Account Options
  • Email notifications
  • Membership Verification
  • American Express
• Club Questions - collecting additional per-member data
• Surveys and Elections
• Member Types
• Venues
• Classes
• Class Modifiers (e.g., PAX)
• Groups
• Number Manager
• Discount Codes
• Log Book entry types
• Admin user list

Member Database

The core of our service is a member database of participants and people interested in participating with your organization. Membership management features are included for those clubs who handle their own membership dues.

• Member Profile - a general description of the member profile and what we collect
  • Organizer Permissions - granting and taking away admin access
• Member Status
• Merge duplicate accounts
• Member types - attendees and instructors or add your own
• Adding or Importing Members - how to add member accounts to your database

Setting Up Events

Before you can take online registration and payment, you must first configure your event. Generally, MotorsportReg.com staff will set up your first event for you allowing you to clone future events quickly. Below are details of how to maximize the event setup options.

Creating Events

• New events
• Cloning events
• Calendar events - basic "more..." listings

General

• Event type-specific configuration recipes
• Basic settings
  • Payments
  • Deferred payments
• Text and Waiver
  • Uploading images and documents
• Public attendee list
• Results page

Segments

• Segments

Registration Form

• Form Builder - overview of drag-and-drop interface
  • Parts Bin - left pane
    • Packages and inventory items
    • Event questions - collecting additional per-event data
    • Assigners - collects vehicle, class, number, etc.
  • Form Layout - center pane
    • Groups - force attendee to pick one-of-many
    • Branches - expandable/collapsible nodes to simplify complex forms
    • Validation rules - enforce business rules
  • Inline Preview - preview the form as you're working

Preview

• Previewing as it will appear to your attendees

Managing Registrations

Once you've started accepting registrations (and optionally payments), MSR can do everything from generate reports to verify memberships to send emails.

We've organized the relevant tools for each phase of the event under four tabs: Open Registration, Pre-Event, Event Day and Post Event.

• Attendee statuses

Day to Day

• Attendee list
  • Add attendee manually
  • Processing registrations
  • Registration
    • Editing a registration
    • Processing or recording payment
• Assignments
  • Assign numbers in batch
  • Assign classes/groups in batch
  • Assign instructors to students in batch
• Email blaster
• Reports

Pre/Post Event

• Check In - check in attendees at the venue
• Waitlist
• Virtual Log Books
• Payments - processing deferred payments
• Refunds and Credits - reconciliation manager
• SCCA Weekend Membership

Promoting Events

• Direct link
• Private landing page - http://YourClub.MotorsportReg.com
• Last Minute Trackjunkies List - Promo list for reaching break-even
• Embed your calendar in any web page

Troubleshooting

• Common Event Setup Pitfalls to avoid before making your event visible